BookYourGP is much more than a "Recall System". It will help you provide the best possible care for your patients, increase efficiency & productivity for your surgery while reducing medico-legal risk and costs to boot! Here's how it works.
Step 1: Tell Us Which Clinical Staff Members Can Do What, Where They Do It & For How Long
A "skills matrix" gets entered & saved into BookYourGP. The skills matrix is updatable by the surgery. This means that if your Nurse develops the ability to do Diabetes Reviews, BookYourGP can be updated, so that your Diabetes Reviews can then be done by any and all appropriate staff members.
You will be suprised how much friction is created between staff and how much frustration is experienced by patients as a result of incorrectly booking appointments.
BookYourGP works better as it accurately identifies which staff member can do what, for how long and where. As it's been built with General Practice in mind, it uses this information to accurately advise which patient should be seen by which staff member. The days of patients being booked in for a smear with a GP with no smear code are well and truly over!
Step 2: Organise Your Chronic Disease & Amber Medication Reviews & Stay That Way
Next, we ask the surgery which chronic diseases and which amber medications they would like us to organise. We will also ask if the surgery have any specific requirements or if there are any particular parameters they would like addressed.
One of our fully trained, currently practicing, GMC registered GPs will then run hundreds of clinical reports.
We will then give you a breakdown of how your recalls will look going forward and what percentage of patients are overdue a review.
We have yet to find a surgery where less than 30% of recalls are overdue.
Once you're all organised, we provide you with all the clinical reports and functionality you will ever need to maintain your disease and amber drug recall registers forever.
Step 3: BookYourGP Comes Jam-Packed With All The Tools You Need To Do Your Recalls
Easy To Use Recalls List
Our easy to use Recalls list divides recalls into "Outstanding", "Pending" and "Done". Recalls which are due get displayed automatically in the "Outstanding" tab. Recalls which will need to be done in the future can all be viewed from the "Pending" tab and all recalls which have been completed can be viewed in the "Done" tab.
BookYourGP has been designed for use in General Practice. It cleverly works out whether recalls should be combined and advises which staff members can carry out the recall and how long the appointment should be. It also keeps track of how many times you have contacted a patient for a particular recall.
Call your patients directly from BookYourGP. No more calling wrong numbers & no more waiting for an outside line.
Send Texts, Emails Or Letters
BookYourGP is integrated with GOV UK. You can send text messages, e-mails or letters directly from the software.
The letters get sent centrally from government services. This saves costs (a double sided, colour, second class letter costs only £0.35 + VAT) and workload for your surgery as your team no longer have to print and manually send off letters.
BookYourGP also allows you to create your own templates and allows you to bulk send text messages, e-mails or letters to your patients.
Communication Delivery Status
Check the status of any letters, emails or text messages you have sent via BookYourGP.
If you want to check if any of the bulk text messages you sent have failed to deliver or whether that hand crafted letter has been sent yet, then you can easily check it right through the app.
Calendar System For Modern Day General Practice
BookYourGP comes with a fully functioning Calendar System. The Calendar System takes into consideration which staff members do what and for how long. It also allows the surgery to specify which specific types of appointment are bookable by patients online. Want to allow patients to book online for their blood tests, but only allow your administrative team to book for Spirometry? No problem!
Because of the way it has been designed BookYourGP ensures that administrative staff cannot book patients with the wrong staff members and it also ensures that patients themselves cannot book the wrong type of appointment either.
Automate Your Patient Care Management
Patients can already book appointments online with BookYourGP. But in the near future a large part of patient care management will be completely automated.
Patients will receive recalls automatically from BookYourGP, then they will have the option to book their appointments online or via an automated phone line. BookYourGP is integrated with a "cloud" phone system. This will mean that your surgery phone lines will not be affected and there will be no additional costs / set up for your surgery to immediately use this system.
BookYourGP is the only tool you will ever need to co-ordinate and organise complex medical care for your patients.
Interested? Need More Information? Want To Be Onboarded?