Costings


Your Current Surgery

Based on an average 7,000 patient surgery with a typical workload

£2,180.60/month

£397.60/month - Carrying out manual recalls (presuming 20 recalls a day on average and hourly rate of £8.50 for administrative staff)

£608.00/month - Sending letters manually (including the price of printing, paper, toner, envelopes and stamps)

£875.00/month - Due to wasting Nurse Appointments by not combining recalls

£300.00/month - Using old phone technology, instead of using Voice Over IP (VOIP)

With no guarantee your chronic conditions & medications will be properly monitored

Emerald Tide Plan

Based on an average 7,000 patient surgery with a typical workload

£320.83/month

Automated Recalls - All your chronic conditions, amber medications and recalls in one place and automated

Centrally sent letters - Letters get sent courtesy of GOV UK. No more buying stamps, printing, folding and manually sending letters

Combining Nurse Appointments - An average surgery can save 1,500 nurse appointments a year when their recalls are properly organised & systematised

Voice Over IP (VOIP) Telephone - No more waiting for an outside line and drastically cheaper

Guaranteed to properly monitor all chronic conditions & medications

Amethyst Hurricane Plan

Based on an average 7,000 patient surgery with a typical workload

£420.83/month

Automated Recalls


Centrally sent letters


Combining Nurse Appointments


Voice Over IP (VOIP) Telephone


Initial Setup & Ongoing Support - We will run hundreds of reports every month to keep all your chronic disease and amber medication registers up to date

Guaranteed to properly monitor all chronic conditions & medications


We understand that General Practice is underfunded & overworked. We are sure you will benefit from lots of cost savings & reduced workload by using BookYourGP .

As always, if you would like to discuss anything with us or would like to trial our software for free, then please .


BookYourGP Cost Savings

In our experience and in audits we have carried out BookYourGP provides administrative cost savings of around £4,000 per 1,000 patients.

The cost savings in our audits were due to the following:

  • Reduced phone bills
  • Reduced letter costs (typically a 7,000 patient surgery sends 25 letters/day, resulting in a £3,000 saving per year using BookYourGP)
  • Recall costs (presuming hourly rate of £8.50/hour) = 71p per recall
  • 7,500 patient surgery usually has 50-60 recalls/day on average = £11,049 a year excluding associated costs.
  • With associated costs mentioned above = £28,800 a year

We also found that due to having a robust communication system, we saved 93 GP appointments per month. For a 7,500 patient surgery this amounts to an additional saving of £1,800/month of GP appointments (presuming locum GP rate of £100/hr). Annualised this was an additional saving of £21,600.

For a 7,500 patient surgery, the total saving annually due to administrative savings and saving GP appointments came to £50,400 (£28,800 + £21,600).

BookYourGP Software Costs

Free until you are happy to pay. You will only be charged when you are happy to pay. If you do not want to continue at any point then you can cancel at any point - no questions asked.

Once you are happy the price for the software is £0.45p - £0.55p per patient per year, depending on the complexity of your surgery. You will be invoiced on a monthly basis. For a 7,500 patient surgery this is £281.25 - £343.75 per month.

Please note that this cost is pre-tax / a business cost for your surgery so in reality a 7,500 patient surgery will only be paying £168.75 - £206.25 per month.

For this price the surgery will receive the full version of the application, with every feature we offer, all updates, unlimited staff use and unlimited user logins.

For the foreseeable future all free cash flow that is received by Hummingbirds Medical will be plowed back into R&D to reduce costs further and bring follow-on features as fast as possible.

Twilio / Voice Over Internet (VOIP) Prices

BookYourGP allows users to make phone calls over the Internet. It is of course up to the surgery itself whether they would like to use this feature or not.

To use this feature the surgery has to allow us to buy a phone number and then the surgery will be charged per phone call.

Hummingbirds Medical will never charge any additional fees on top of what Twilio charge. The surgery will only pay the costs to cover their own usage and the payment will be made directly to Twilio from the surgery.

Here are the prices:

  • To buy a local number: $1.00/ month (£0.77p/month)
  • Calling a local number: $0.015/ min (£0.011p/min)
  • Calling a mobile number: $0.029/min (£0.022p/min)

These prices can also be viewed on the Twilio website here.

GOV UK Prices

BookYourGP uses GOV UK Notify to send text messages, emails and letters.

Again, Hummingbirds Medical will never charge any fees on top of what GOV UK charge. The surgery will only pay the costs to cover their own usage and the payment will be made directly to GOV UK from the surgery.

Here are the prices:

  • Unlimited Emails: £0.00 (Free)
  • First 25,000 text messages per year: £0.00 (Free)
  • Per text message after free allowance: £0.0158 + VAT
  • Double sided, colour, second class letter: £0.35 + VAT

These prices can also be viewed on the GOV UK website here.




Interested? Need More Information? Already a user?


Contact us if you have any questions or if you are interested in being onboarded:

Why not read some clinical cases to see how BookYourGP can help you in your day to day life as a jobbing GP:

Need more information about how BookYourGP can be implemented in your surgery, how the BookYourGP team can help organise all your recalls and how surgeries maintain their recalls once onboarded? Read about how it works here:

Already a user? Read some of our tutorials here: